If you’ve been in the mattress industry long enough, you know this painful truth: returns eat into margins faster than almost anything else. They don’t just cost money in reverse logistics; they also erode retailer-buyer trust, delay sales cycles, and create hesitation in future deals.
But the story is changing. 3D mattress models are no longer “nice-to-have visuals”—they’re becoming the industry’s smartest weapon against returns and miscommunication. And with the launch of imagine.io’s Mattress Builder—the world’s first and only 3D mattress configurator—manufacturers and retailers can finally take full control of customization and communication.