10+ Product Customization Examples to Inspire Your Business Strategy

Product customization is the process of allowing customers to personalize a product’s design, features, or functionality to match their individual preferences.

Instead of offering a “one-size-fits-all” solution, customization empowers buyers to take part in the creation process—choosing everything from colors and materials to technical specifications and add-ons.

For businesses, product customization is more than a marketing tactic—it’s a value-driving strategy. By letting customers see and shape the final product, brands can:

• Increase buyer confidence.
• Minimize purchase hesitation.
• Deliver a shopping experience that feels unique and memorable.

In today’s digital-first economy, customization is no longer limited to print-on-demand t-shirts or engraved mugs.

With 3D visualization and AI-powered configurators, companies can now offer real-time interactive experiences across industries like fashion, furniture, electronics, and even home goods like mattresses.

Customization isn’t just a fancy add-on anymore—it’s what gets customers hyped, keeps them loyal, and puts real money back in the bank. Let’s break down how top brands across industries are killing it with product customization:

Shoes

• Nike By You

Nike By You gives customers full control over sneaker design. They can select colors, swap materials, and even add personal initials. This creates a sense of ownership because the final product feels unique, not mass-produced. The process builds strong customer loyalty as buyers feel proud of designing their own shoes.

• Converse Custom 

Converse lets customers create their own version of the classic Chuck Taylors. Buyers can choose everything from the canvas color and lace style to embroidered initials. Because Converse is such an iconic brand, the ability to put your own twist on it transforms a simple shoe into a creative fashion statement. 

Furniture 

• IKEA Kreativ 

IKEA offers a virtual design tool where customers can personalize furniture choices, colors, and layouts in 3D. Buyers can visualize products in their own homes before ordering. This customization isn’t just aesthetic—it’s practical, ensuring furniture fits perfectly into each lifestyle.

Jewelry 

• Pandora Jewelry 

Pandora gives customers the power to design their own charm bracelets. With endless options of charms, metals, and engravings, each bracelet becomes a personal story. Instead of selling jewelry as just accessories, Pandora creates an emotional journey for every customer.

Jackets

• First Manufacturing Co.

The First Manufacturing company brand allows customers to go beyond “off-the-shelf” leather jackets. Buyers can adjust the fit, finishes, and even add patches to make the jacket uniquely theirs. Instead of feeling like just another product, it becomes part of the customer’s identity, creating a strong emotional connection with the brand.

• Hockerty

Hockerty offers custom tailoring online. Customers select fabrics, linings, lapels, and jacket styles, all from their computer. This approach gives people the feeling of bespoke luxury without the need to visit a physical store. It combines convenience with style and appeals to buyers looking for unique, custom clothing experiences.

Glasses

• Oakley

Another one of the amazing brands that offer customization is Oakley. It makes eyewear personal by letting customers customize frames, lens colors, and even engravings. This ensures the glasses fit both their style and lifestyle needs, whether for sports or fashion. Instead of selling generic shades, Oakley allows buyers to create something that feels like their own, building strong brand loyalty.

• Custom Cartier by Hall of Frame

Cartier offers exclusive customization options for their glasses. Customers can choose finishes, adjust details, and engrave personal touches-—perfect for buyers seeking customisable products with luxury appeal. For high-end buyers, exclusivity is key, and this approach ensures their purchase feels rare and personal. It elevates the product from simple eyewear into a symbol of luxury and uniqueness.

Phone Accessories

• Casetify

Casetify takes phone case customization to a social level. Customers can upload photos, use popular patterns, or design their own cases. Many of these designs are shared online, turning products into viral content. This combination of personalization and social sharing makes the brand highly appealing to younger, style-conscious buyers.

• Tag Heuer 

Tag Heuer’s customization options let watch enthusiasts adjust dials, straps, and engrave personal messages. Since watches are symbols of personal style and success, this level of customization ensures customers feel a deeper connection to their purchase. 

Food

• M&M’s

M&M’s personalized candy idea lets buyers print names, initials, or short messages on each chocolate. This simple change makes the product feel special for gifting and celebrations. It transforms a low-cost snack into a fun, shareable experience. The strategy helped M&M’s boost sales and brand visibility worldwide.

Sporting Goods

• Superare

Superare specializes in customizable boxing gear. Fighters can choose glove colors, add their names, or even logos. This personalization makes the gear feel like part of the athlete’s identity. In a sport where confidence and individuality matter, this approach creates strong emotional value and brand loyalty among customers.

Bags

• Timbuk2

Timbuk2 offers fully customizable backpacks where buyers can select fabrics, straps, and colors. Instead of carrying a generic bag, customers get something that fits their personal lifestyle and look. Because bags are used daily, these designs naturally get noticed, turning customers into promoters of the brand everywhere they go.

Automotive

• Porsche Car Configurator

Porsche’s configurator lets customers design their dream car in detail. They can choose paint colors, interiors, trims, and watch it all come to life in real time. This makes the buying process interactive and exciting. The sense of involvement keeps customers engaged and increases the desire to purchase.

• Mercedes Configurator

The Mercedes Car Configurator lets buyers personalize everything from exterior paint and alloy wheels to luxury interior trims. This digital-first experience reduces showroom friction and helps customers explore multiple models online. It’s considered one of the top tools in the all car configurator space because of its ease of use and premium presentation.

• Lamborghini Configurator

Lamborghini takes customization to an ultra-luxury level. With its Lamborghini Configurator, customers can select bespoke colors, interior finishes, and unique trims. This makes each supercar feel like a one-of-one creation—appealing to buyers who want exclusivity and personalization at the highest level.

• BMW Configurator

The BMW Configurator focuses on blending performance with personalization. Customers can compare trims, choose features, and even explore 3D wheel configurator options. This level of interaction builds excitement and helps buyers make confident decisions about complex vehicles.

• Audi Configurator

With the Audi Configurator, customers can choose packages, technologies, and performance upgrades. It goes beyond looks by letting buyers visualize advanced driver-assistance features and tech add-ons—turning the process into a 3D web configurator experience.

Here are some key advantages of product customization: 

• Increases Customer Satisfaction

At its core, product customization is about giving the customer exactly what they want. When buyers have control over how a product looks, feels, or functions, they’re more emotionally invested in the purchase. 

This sense of ownership naturally leads to higher satisfaction and long-term appreciation for the product. A customer who designs their own office chair, for example, will value it far more than a generic one because it reflects their unique needs.

• Boosts Conversion Rates

Shoppers abandon carts when they feel unsure about a purchase. Customization eliminates this uncertainty.

When customers can interact with a configurator, change colors, swap materials, or preview features in 3D, they see a clear representation of what they’re buying. 

This not only builds confidence but also reduces decision fatigue. For businesses, this translates into higher conversion rates and faster sales cycles.

• Reduces Product Returns

Returns eat into profit margins and logistics budgets. One of the main reasons customers return products is a mismatch between expectation and reality. Customization bridges this gap by letting customers define and preview exactly what they’re ordering before checkout. 

With 3D product visualization tools (like imagine.io), buyers can rotate, zoom, and even view products in their own space via AR—virtually eliminating the “this isn’t what I thought I was getting” problem.

• Strengthens Brand Loyalty

Companies that customize products build deeper relationships with their buyers, because customers feel like co-creators rather than just consumers. This collaboration deepens brand loyalty because the product feels personal and unique. 

When businesses invest in personalization, they’re not just selling items—they’re building experiences that customers want to repeat. Over time, this loyalty translates into repeat purchases, referrals, and long-term brand advocacy.

• Creates Upselling Opportunities

Customization tools often present buyers with tiered options—basic, premium, luxury. For example, someone configuring a sofa may start with a standard fabric but upgrade to a premium leather once they see the difference visually. 

These moments of discovery are powerful for revenue growth. Businesses can use configurators to strategically highlight higher-margin options, leading to increased average order value (AOV) without feeling pushy.

• Provides Valuable Market Insights

Every customization choice tells a story about what customers value most. Do buyers consistently choose eco-friendly fabrics?

Are certain color palettes more popular in specific regions? This data gives businesses a competitive advantage by identifying trends early and aligning product development with real consumer demand. 

Unlike generic sales data, customization insights provide a deeper understanding of buyer intent, helping brands stay ahead of shifting market expectations.

Launching product customization doesn’t have to be overwhelming. Here’s how businesses can take the first steps:

If you’re looking for a platform to make this process seamless, imagine.io helps businesses scale product customization with 3D renders, AR previews, and interactive configurators—no costly prototypes or complex setups required.

For many businesses, the gap isn’t in understanding the value of customization—it’s in executing it. Physical samples are costly, photoshoots slow down launches, and customers often hesitate when they can’t visualize what they’re buying. 

For complex products like mattresses, furniture, or electronics, showcasing every option—or even internal details—becomes a real challenge. Scaling this across dozens (or hundreds) of SKUs? Even tougher. This is where imagine.io makes customization seamless and scalable:

With imagine.io, you’re not just offering customization—you’re delivering interactive buying experiences that reduce friction, build trust, and drive conversions.

The product customization examples we explored—from shoes to cars—show how personalization turns ordinary items into memorable experiences. 

By embracing customisation in marketing and offering customizable products, businesses build loyalty, reduce returns, and unlock new growth opportunities. Ready to transform your catalog with customizable brands? Activate a free demo with imagine.io today.